Description
SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could lead to remote code...
Required Action
Fix: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
References
Assess Your Risk
Use the CVSS Calculator to evaluate how this vulnerability affects your specific environment. Consider your network exposure, existing mitigations, and asset criticality.
Frequently Asked Questions
What is CVE-2025-40551?
CVE-2025-40551 (SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability) is a vulnerability with a CVSS score of 9.8 (CRITICAL). SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could lead to remote code...
How do I fix CVE-2025-40551?
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
How severe is CVE-2025-40551?
CVE-2025-40551 has a CVSS score of 9.8, classified as CRITICAL. This vulnerability is in the CISA Known Exploited Vulnerabilities (KEV) catalog, meaning it has been actively exploited in the wild.
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